Privacy Policy

Invisible Studios (“Invisible,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, communicate with us, or use our services.

1. Information We Collect

We may collect information that you provide directly to us, including:

• your name;
• email address;
• telephone or mobile number;
• company or organization;
• information contained in enquiries, correspondence, project briefs, or other communications; and
• any other information you choose to provide to us.

We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, referring pages, and information about how you interact with our website.

2. How We Use Information

We may use information we collect to:

• respond to enquiries and communicate with you;
• provide, manage, and improve our services;
• discuss projects, proposals, scheduling, and other business matters;
• maintain our business and customer relationships;
• operate, maintain, secure, and improve our website;
• prevent fraud, abuse, or security incidents;
• comply with applicable legal and regulatory requirements; and
• protect our rights, property, users, and business.

3. SMS and Mobile Communications

If you provide us with your mobile number and request or agree to communicate with Invisible Studios by SMS, we may use that number for one-to-one communications with you.

Messages may include responses to enquiries, follow-ups, scheduling, project-related communications, confirmations, and other correspondence that you have requested or agreed to receive.

Message frequency varies depending on your communications and interactions with us.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP. You may reply HELP for assistance or contact us using the contact information provided on our website.

4. Mobile Information and SMS Consent

We do not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent information with third parties or affiliates for their marketing or promotional purposes.

We may disclose information to service providers that assist us in providing communications or operating our services, solely as necessary for those services and subject to appropriate confidentiality and data-protection obligations.

SMS opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

This section is required for Twilio campaign vetting — Twilio expressly requires the privacy policy to state that mobile information and messaging consent aren't shared with third parties or affiliates for marketing/promotional purposes.

5. How We Share Information

We may share personal information:

• with service providers that help us operate our business, website, communications, infrastructure, or professional services;
• when necessary to perform services you have requested;
• when required by law, regulation, legal process, or governmental request;
• when reasonably necessary to protect our rights, property, security, users, or others; or
• in connection with a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction.

We do not sell personal information for monetary consideration.

Where third-party service providers process information on our behalf, we expect them to use it only for the purposes for which it was provided and subject to applicable confidentiality and data-protection requirements.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve performance, and maintain security.

Your browser may allow you to block or delete cookies. Some parts of the website may not function properly if certain cookies are disabled.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide our services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

9. Your Choices and Rights

Depending on where you live, applicable law may provide rights concerning your personal information, including rights to request access, correction, deletion, restriction, or other information about our processing.

You may contact us using the details below to make a privacy-related request.

You may opt out of SMS communications at any time by replying STOP.

10. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of third parties, and their own policies apply when you interact with them.

11. Children's Privacy

Our services are not directed to children, and we do not knowingly collect personal information from children in circumstances prohibited by applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Last updated” date at the top of this page. Material changes may also be communicated through other appropriate means.

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise any applicable privacy rights, or have questions about how we handle your personal information, please contact us at:

Effective date: August 25, 2026 • For SMS-related questions, reply HELP to any message from us or email [email protected].